Meet customers where they are
They send a normal text.
Customers can ask about services, share booking details, reschedule, or cancel by SMS. They do not create an account or install an app.
How it works
One conversation from first question to finished appointment.
Elsework connects the pieces of a mobile service day without asking customers to learn a new tool.
Let the agent handle the routine
Context turns messages into action.
The agent answers from your services, working hours, service areas, and calendar, so a text becomes a booking request, a reschedule, or a straight answer about price or coverage. It works from your setup, not from guesswork: when something falls outside it, it says so and flags what needs you.
Keep the judgment with you
In supervised mode, you decide what goes out.
Your agent starts in supervised mode. Customer-facing drafts are held for review so you can approve, edit, discard, or take over. Only you change the autonomy setting.
Turn approval into a confirmed plan
Confirm, route, remind, track.
Approval confirms the booking request, and Elsework sends the configured confirmation. Confirmed stops with complete addresses feed the daily route, reminders go out at the configured time, and payment status can be tracked per appointment.
Your side of the system
A working view of the business—not another pile of messages.
A guided setup, a mobile-first dashboard, and an agent you can simply ask, all pointed at the decisions that keep the day moving.
Set up with guidance
Tell the onboarding assistant what you offer, where you go, when you work, and how you like to be paid—or fill in the forms yourself. A full-featured dashboard and conversational configuration are both available.
Stay on top of what needs attention
The Actions queue shows the approval actions and messages that need your judgment from across all your conversations in one place.
Run the day in one place
See every customer conversation in one unified inbox, check the day’s mapped route, navigate to your next appointment, and track deposits and payments—all from one mobile-first dashboard.
One connected operating flow
The customer experience stays simple. You stay informed.
Customers see a business that texts them back instantly, at any hour. You see every action behind the reply, and you decide how much it can do without you.
For customers
- Ordinary SMS conversations
- Answers grounded in the business’s setup
- Booking requests, rescheduling, and cancellation
- Confirmations after approval and configured reminders
- No app, account, or unfamiliar portal
For you
- Guided setup and business rules
- Approve, edit, discard, or take over
- Schedule and daily route planning
- Deposit and payment tracking
- Autonomy set by you, never by default
Elsework beta
Spend the day doing the work, not arranging it.
Beta access is limited and subject to approval. We’re inviting solo mobile business owners to apply.